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Tools

Pre-shift huddle card

Ten minutes, standing up, before service or before the first lift. Fill the card in beforehand, run the timer while you talk, write down what the crew raises, then print the card or send it to the team chat.

Where and when
1. Today's numbers

Covers, bookings, big parties, deliveries; on a site, what is poured or lifted, inspections, the crane slot. A line each.

2. Changes from yesterday

What is different: items off, specials and their allergens, a revised drawing, an area closed.

3. One hazard, made specific

Not "be safe out there". What, where, and until when. A short story if there is one.

4. Who is on what

Stations or tasks, who covers breaks, who is the first aider today.

    5. One question to the crew

    Ask it, then wait. Pick one or write your own.

    Raised at the huddle

    Anything the crew brings up gets a name before the huddle ends.

      What happens first

      Kept in this browser only, so tomorrow's card starts from today's. Nothing is sent to us.

      10:00Ready when the crew is

        What the crew raises needs a place to be ticked off by tomorrow. Put it on the team board: open tick-tock-done.

        How to use it

        1. Before the crew gathers, fill in the numbers, the changes, one hazard and who is on what. The card remembers yesterday's crew.
        2. Start the timer when everyone is there. It moves through the five parts, about two minutes each.
        3. Ask the question and wait. Write down what is raised, with a name next to each point.
        4. Close with what happens first, then print the card for the pass or the site office, or copy it to the team chat.
        5. Tomorrow, press "New day": the place, the lead and the crew stay, the rest starts empty.

        Why these five parts

        Short briefings that a team actually uses cut communication failures in operating rooms; ones that turn into a speech or a ticked form changed nothing. The five parts, the rules that keep a huddle useful and when one is a waste are in The ten-minute pre-shift huddle. Handing work from one shift to the next is a different job: see the shift handover note.

        The huddle is paid time: clock in before it, not after. The hints for a kitchen or a site are examples, not a safety plan; your own safety rules and your regulator's requirements are the ones that count.